Ordering Policy

Please take a moment to review the information as under.
  1. Orders are noted Monday to Monday every week, and shipped the Monday after.
  2. Delivery takes 1-3 working days.
  3. Cash on delivery available in Karachi only for 150/- all other cities need to pay via bank transfer at 250/- delivery charges. Payment details are included in the order confirmation email, you have 2 working days to make your payment. Orders unpaid for will be canceled.
  4. Orders are shipped via TCS outside Karachi.
  5. Please review our product selection guide for assistance or review key ingredients to make an informed choice.
  6. Each batch is exclusively hand crafted and made fresh, hence the weekly processing time.
  7. Orders on promotion for out of city requests need to be paid for within two working days. The promotion will be invalid on the third working day.
  8. Orders submitted for promotions without the promo code are inapplicable for discounts.
  9. Ordering items not on promotion and using the code makes the promotion invalid.
  10. Our products are all natural, we don't use chemicals to preserve them nor do we add artificial agents to yield results. 
  11. Our handmade skin care range requires a bit of care, please store in a cool, dry place without excess exposure to heat and light. Moisture may contaminate the product.
  12. If you have allergies, skin conditions, or are currently unwell or expecting, please bring it to our notice or seek assistance if uncertain about a product.
  13. We do not issue refunds.
  14. If you are unavailable for our delivery attempts, you will be charged again for delivery.
  15. You are always welcome to write to us for your concerns, complaints or queries. iheartffyf@gmail.com. We are always available to assist and address your requests.
  16. While #FoodforyourFace works and shows viable results for 98% of our customers, it may not suit everyone. Know your skin type and understand your skin prior to opting for what others are using. Everyone's skin is unique, just as you are!